If I could give a 6-star rating, I would!
If I could give a 6-star rating, I would! I was looking to purchase a home in OC, but I am from NorCal, so I embarked on a search to find a reliable, professional, experienced, and trust-worthy agency who I could rely on as a consultant and to serve as my eyes and ears, since I was unable to physically tour properties. I was impressed by Natalie’s reviews, and promptly setup a time to have a consultation with her. After approximately 45-minutes with her on Zoom, I was confident that she would be a good fit. She has many years of experience in the real estate industry, and grew up in the area, so she is super knowledgeable and connected in the field, which was another plus (she had so many great referrals for me– from lenders, to insurance agents, inspectors, handymen…you name it). The current housing market comes with an array of challenges, the first being that we started house-hunting during the pandemic. (Gone were the days of entering homes at will for open houses!). Natalie is highly responsive and organized, and quickly reserved spaces for us to tour homes. During our first visit, she thoughtfully planned our itinerary for our one-day visit. We were not quite ready to jump in that weekend, so went home and for the next few months continued to look for homes, through Natalie’s portal. She attended several tours on our behalf, and FaceTime’d us for each. I wholeheartedly trust her judgement and advice. She was forthright in giving her opinion on whether she thought the home was of value and a good fit for us. She was quick to put in an offer on both homes we were interested in. We lost the first to several all cash offers and an astronomical over-bid. The second was a similar situation. The sellers accepted a higher offer, but Natalie was optimistic and we kept looking. Low and behold, nearly a month later she called to inform us that the deal fell through and if we were still interested, our offer would be accepted! All-in-all, our search for the perfect home took nearly 4 months (due to the low inventory of homes, high demand, and crazy cash offers), but Natalie hung with us and we now have exactly what we wanted! Natalie’s professionalism, experience and customer service is exceptional, and I highly recommend her.
She’s very professional and service oriented
Natalie was a tremendous help to us during our move to Orange County this year. She came highly recommended by a close realtor friend in the Bay Area. She helped us navigate a hot local market during a covid year. She’s very professional and service oriented. She was very helpful in getting us the facts...
She was very professional, hardworking and showed a lot of integrity
Moving from across the county from a slower place Midwest lifestyle, to a busy fast pace Southern California is a daunting task to say the least. Crystal put forth so much work ensuring we got the home we wanted in the area of town we were seeking. Crystal had so much patience with us and...